eCommerce Fulfillment Services

Smart Logistics, Seamless Shipping

At Upstate Prep, we do more than store and ship—we partner with growing eCommerce brands to deliver a fulfillment experience built on speed, transparency, and customer care. With real-time support, competitive pricing, and a temperature-controlled advantage, we’re redefining 3PL services for startups and mid-sized businesses.

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Why Choose Upstate Prep

Instant Communication & Support

Forget slow responses and endless support tickets. Our dedicated team is always within reach via Discord, email, or phone for real-time updates on inventory, orders, and account details.

Transparent Pricing, No Hidden Fees

We believe in honest, upfront pricing—no surprises, no extra charges. Our real-time rate comparison tool ensures you always get the best carrier rates for cost-effective shipping.

Temperature-Controlled Fulfillment

The only 3PL in our space offering cold storage solutions, we protect heat-sensitive products like chocolates and perishables, ensuring safe, fresh deliveries every time.

Service We Offer

Fulfillment

Receiving, storing, and shipping each of your customer’s orders with sam day fulfillment.

Storage

Temperature-controlled storage for all of your items. We track lot numbers, expiration dates, and serial numbers in our software for you!

Kitting & Bundling

Whether it’s poly bagging, bubble wrapping, or any unique combination. Our team can handle all product types.

Shipping Optimization

Our software shops shipping rates and delivery times to ensure you get the most competitive rates while your customers receive the orders fast!

Handwritten Cards

Enhance your customer experience with customizable thank-you cards and special packaging.

Retail B2B Distribution

Our EDI-compliant software allows us to accommodate all retailer’s requests. No matter how many or how often you ship, our team can handle it.

Subscription Boxes

Competitive Subscription box rates with forecasting to help ensure no late shipments or stock outs.

Returns

Whether we shipped it or not, we can help your team handle returns. We have several methods to help you move damaged or stale inventory so you can reinvest into your brand.

Cold Chain Shipping

Our team’s vast experience packing and shipping temperature-sensitive products ensures your customers receive their orders safe and sound.

Trusted by Brands Worldwide

At Upstate Prep, we do more than store and ship—we partner with growing eCommerce brands to create a hassle-free logistics experience built on speed, transparency, and customer care. With real-time support, competitive pricing, and temperature-controlled storage, we help brands scale with confidence.

FDA-Certified Facility – Safe and compliant fulfillment for consumable goods.
Scalable Solutions – Whether you're a startup or an established brand, we grow with you.
Global Shipping Expertise – Reach customers anywhere with reliable international fulfillment.
Dedicated Support – A team that truly cares about your business’s success.

LET’S STREAMLINE YOUR FULFILLMENT — GET IN TOUCH TODAY!

Don't Take It From Us, Hear What Our Customers Have to Say!

Take a look at what our customers say about us!

Upstate Prep has been an excellent choice for my e-commerce company's 3PL needs. When you're dealing with shipping, there will always be issues that arise. Communication and the willingness to get things done are the keys to success in these situations. Anytime an issue comes up, they work hard to quickly remedy this situation. If the customer gets the product on time and in good condition, this is a positive reflection on my business. Although "on time, every time" is impossible, they do their best to strive for this, and they are continually implementing systems and processes that improve the overall experience of direct customers like my company and our customers we serve. I highly recommend Upstate Prep.

AMAZING PREP. I used two prep centers before this, and Upstate was MUCH better than them. My last prep center would ship just once a week, but Upstate gives me a quick turn around of 48 hours. I also increased my volume since I started, and they are still handling it well. I do OA and wholesale, about 3k-5k units a month. Also their pricing is unbeatable. With their pallet costs of just 50$, full truck load outbound shipments, my items check in super fast. AMAZING for cashflow. I have to say that Brandon is a great guy too and he's given me some advice on my Amazon journey as well. Overall best prep center that I have used period.

These people are the real deal. When you find a company where the staff treats the business as if they own it , then you know you’re in good hands. They’ve helped me in many ways and in return have built friendships. Keep up the good work !

These guys are absolute beasts in handling inventory, quality control, discrepancies, and they move with swiftness. Their communication is on point and I never felt like I was being neglected. They look out for small businesses so we look out for them as well.

Upstate Prep has been a great find for our business. It was evident from the beginning their level of care and attention to detail. I quickly felt comfortable giving up that level of control to Upstate Prep with our products knowing they are in good hands! Highly recommend.

Great team and incredible operations. Really impressed with Brandon!

You've Got Questions?

We've Got Answers!

What types of products do you fulfill?

We handle a wide range of consumer products, including temperature-sensitive items like chocolates, as well as general eCommerce goods.

Do you ship internationally?

Yes! We offer worldwide shipping with reliable carriers to ensure your products reach customers anywhere in the world.

How do you handle temperature-sensitive products?

We provide temperature-controlled storage and packaging to ensure the safe transit of chocolates and other sensitive items.

Can I integrate Upstate Prep with my eCommerce store?

Absolutely! We integrate seamlessly with Shopify, Amazon, eBay, and other eCommerce platforms for automated order fulfillment.

What are your shipping speeds?

We offer multiple shipping options, including expedited and standard shipping, to meet your needs.

Are your facilities FDA certified?

Yes, we are FDA-certified, ensuring compliance with safety and regulatory standards for your products.

Do you offer custom packaging and labeling?

Yes! We provide custom packaging, bundling, and labeling to enhance your brand’s presentation.

How do I get started?

Simply contact us, and our team will guide you through the onboarding process to integrate our fulfillment services with your business.